Thank you for visiting and shopping at Meltbeads. Following are the terms and conditions that constitute our Shipping Policy.
1. Shipment Processing Time
All orders are processed within 1-3 business days. Orders are not shipped or delivered on weekends or holidays.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email.
2. Shipping Rates & Delivery Estimates
We currently ship to addresses within the United States. Shipping charges for your order will be calculated and displayed at checkout based on the total order value.
Our shipping tiers are as follows:
- Order Value: $0.00 – $29.99
- Shipping Method: Standard Shipping
- Estimated Delivery Time: 7-15 Business Days
- Shipping Cost: $5.99
- Order Value: $30.00 – $69.99
- Shipping Method: Standard Shipping
- Estimated Delivery Time: 7-15 Business Days
- Shipping Cost: $8.99
- Order Value: $70.00 – $99.98
- Shipping Method: Standard Shipping
- Estimated Delivery Time: 7-15 Business Days
- Shipping Cost: $11.99
- Order Value: $99.99 and up
- Shipping Method: Free Shipping
- Estimated Delivery Time: 7-15 Business Days
- Shipping Cost: Free ($0.00)
Delivery delays can occasionally occur due to customs clearance or unforeseen logistical issues.
3. Shipment Confirmation & Order Tracking
You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24-48 hours. You can track your order directly on our website via the “Order Tracking” page.
4. Customs, Duties and Taxes
Meltbeads is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
5. Damages and Lost Packages
If your order arrives damaged or is lost in transit, please contact our customer service team immediately. Please save all packaging materials and damaged goods before filing a claim, and provide photos of the damaged items so we can assist you with a replacement or refund.
6. Contact Us
If you have any questions about this Shipping Policy, please contact us at:
- Email: support@meltbeads.com
