We love hearing from our customers! Whether you have a question about our fuse bead products, need assistance with your order, or just want to share your latest Meltbeads creations, our team is here to help.
Get In Touch
Email Us: The best way to reach us is via email at support@meltbeads.com. We strive to respond to all inquiries within 24-48 business hours.
Business Hours: Monday – Friday: 9:00 AM – 5:00 PM (EST) Please note that we are closed on weekends and major US public holidays. Emails received outside of business hours will be addressed on the next business day.
Order Inquiries
If you are contacting us regarding an existing order, please include your Order Number and the Name used at checkout in your email so we can assist you as quickly as possible. You can also check the real-time status of your package on our [Order Tracking] page.
Have a quick question? Check out our [FAQs] page first—the answer might already be waiting for you!
